At Fair Gadgets, we strive to provide a smooth and transparent shopping experience for our customers.
Order Cancellation:
✓ Orders can be cancelled only before dispatch.
✓ Once the product is shipped, cancellation will not be possible.
✓ In case of stock issues or unforeseen situations, Fair Gadgets reserves the right to cancel the order and initiate a refund.
Returns & Replacement:
✓ We offer replacement only for damaged, defective, or wrong products.
✓ The issue must be reported within 24 hours of delivery.
✓ A proper unboxing video proof is mandatory for all claims.
Not Eligible for Return:
Products damaged due to customer misuse
Used products
✓ No unboxing video proof
✓ Change of mind after purchase
Warranty Policy
Branded Products:
✓ All branded products come with an official brand warranty (usually 1 year).
✓ Customers must contact the respective brand service centre directly for warranty claims.
Emerging / New Brand Products:
✓ Certain products from new or emerging brands will be covered under Fair Gadgets Direct’s warranty.
Warranty period may vary depending on the product:
✓ 6 Months Warranty or
✓ 1 Year Warranty
For such products, customers can directly contact Fair Gadgets for support.
Support Contact:
✓ Email: support@fairgadgets.com
Our team will assist with repair, replacement, or a suitable resolution based on the issue.
Important Notes:
✓ Warranty covers manufacturing defects only.
✓ Physical damage, water damage, or improper usage are not covered.
✓ Warranty terms may differ product to product and will be mentioned in the product page.
Commitment:
At Fair Gadgets, we ensure:
Clear policies
Genuine products
Reliable after-sales support